So you’ve overcome all the customer’s objections and asked for the sale. And you made the sale! Congratulations! Now what? You’ve got a little bit more to do to be a truly skillful salesperson. You’ve got to wrap-up the sale.
How do you wrap-up a sale that is already done? Well, you can start by thanking your customer. Always thank your customer. It also doesn’t hurt if you compliment the customer on the wonderful choice they just made by buying your product. And even though you may think it goes without saying, invite the customer to return. Offer them something that will help keep your name on the forefront of their mind when they are looking for products. A business card of sorts. Maybe you can get them to sign up for a “special deals” mailing list.
Much like all of these skills, the wrap-up seems overly simple. If you’re like me, you’ve been looking for the catch the whole time. There isn’t one. These really are some basic sales skills that will help you make a sale every time and improve your bottom line from here forward.
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